Received: 2019-08-18  |  Accepted: 2019-09-26  |  Published: 2019-12-15


An assessment of impact of information and communication technology in enterprızes of Korça region


Ever-evolving and increasingly powerful Information and Communication Technologies (ICTs) have fundamentally changed the nature of global relationships, sources of competitive advantage and opportunities for economic and social development. ICTs have greatly increased the impact on every area of human life. Technologies such as the Internet, personal computers and wireless have turned the globe into a network of individuals, businesses, governments, and ever-growing schools who communicate and interact with one another. Without doubt ICTs plays a strategic role in managing organizations. This paper presents a part of the current state of ICTs for enterprises by establishing comparative bases for further studies in this field. It also helps academic institutions to evaluate and identify factors, as well as the specific role and weight of these factors have in the process of developing ICTs towards a developed economy and society in the context of digital Albania. It is presented as a scientific analyse, accomplished, detailed and expressed in percentage and graphical analysis of a number of very important data sets of enterprises in their full form, to unlock developments in the field of ICTs in our country, including specific ones based on concrete data. This study tends to study the extent to which these but have involved ICTs and what impact these technologies have in the daily work of these organizations in part of Albania (Korca Region)and brings its contribution as a perspective of literature, experience and international studies, the level of development of our country regarding the assessment of electronic readiness of business organizations.


e-readiness, businesses organizations, information and communication technologies, Internet, impact

JEL classifications








This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License


Prodani, Rafail
Fan Noli University, Korçë, Albania
Articles by this author in: CrossRef |  Google Scholar

Bushati, Jozef
University of Shkodër "Luigj Gurakuqi", Shkodër, Albania
Articles by this author in: CrossRef |  Google Scholar

Andersons, Aigars
Vidzeme University of Applied Sciences, Valmiera, Latvia
Articles by this author in: CrossRef |  Google Scholar

Journal title

Insights into Regional Development





Issue date

December 2019

Issue DOI


ISSN 2345-0282 (online)


VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania


Google Scholar

Article views & downloads

HTML views: 3091  |  PDF downloads: 1325


Alavi, M.; & Carlson, P. 1992. A review of MIS research and disciplinary development. Journal of Management Information Systems 8(4): 45-62.

Search via ReFindit

Apulu, I.; & Latham, A. 2010. Benefits of information and communication technology in small and medium sized enterprises: a case study of a Nigerian SME. UK Academy for Information Systems Conference Proceedings 7. Retrieved from

Search via ReFindit

Castells, M. 1996-2000. La Era de la Informacin (trilogy). Madrid, Spain: Alianza.

Search via ReFindit

Eurostat. 2017a. Digital Ecomony and Society, E-commerce sales. Retrieved from

Search via ReFindit

Eurostat. 2017b. Digital Ecomony and Society, E-commerce purchases. Retrieved from .

Search via ReFindit

Fink, D.; & Disterer, G. 2006. International case studies: To what extent is ICT infused into the operations of SMEs. Journal of Enterprise Information 19(6): 608-624.

Search via ReFindit

Fountain, J. 2006. Central issues in the political development of the virtual state, in Castells, M.; & Cardoso, G. (Eds.). The Network Society: From Knowledge to Policy. Washington D.C., USA: Brookings Institution Press, 149-182.

Search via ReFindit

Fulantelli, G.; & Allegra, M. 2003. Small company attitude towards ICT based solutions: Some key-elements to improve it. Educational Technology and Society 6(1). Retrieved from .

Search via ReFindit

Hague, B.; & Loader, B. D.1999. Digital Democracy: Discourse and Decision Making in the Information Age. London, UK: Routledge.

Search via ReFindit

Hengst, M.; & Sol, H. G. 2001. The impact of information and communication technology on interorganizational coordination: Guidelines from theory. Informing Science 4(4).

Search via ReFindit

Irvine, W.; & Anderson, A. R. 2008. ICT (information communication technology), peripherality and smaller hospitality businesses in Scotland. International Journal of Entrepreneurial Behaviour & Research 14(4): 200 – 218.

Search via ReFindit

ITG CID Harvard University. 2008. Readiness for the Networked World. A Guide for Developing Countries. Retrieved from

Search via ReFindit

ITU. 2005. Australia: ICT Data Collection Case Study. International Telecommunication Union Place des Nations CH-1211 Geneva Switzerland. Retrieved from

Search via ReFindit

ITU. 2016. Core List of ICT Indicators,. Partnership on Measuring ICT for Development. Retrieved from

Search via ReFindit

Krishnaveni, R.; & Meenakumari, J. 2010. Usage of ICT for information administration in higher education institutions – A study. International Journal of Environmental Science and Development 1(3): 43-61. Limba, T.,; Agafonov, K.; Paukštė, L.; Damkus, M.; Plėta, T. 2017. Peculiarities of cyber security management in the process of internet voting implementation. Entrepreneurship and Sustainability Issues 5(2): 368-402.

Search via ReFindit

Obijiofor, L.; Inayatullah, S.; & Stevenson, T. 2005. Impact of new information and communication technologies (ICTs) on the socio-economic and educational development of Africa and the Asia-Pacific region. Paper Presented at the 3rd Working Conference on Information and Communications Technology Solutions for Government Operations, E-government and National Development. African Regional WSIS PrepCom Pre-Event, Accra International Conference Centre, Accra, Ghana, 27-28 January.

Search via ReFindit

Olugbenga, F. I. 2006. Strategic application of information and communication technology for effective service delivery in an organisation. Proceedings of the 6th Global Conference on Business and Economics. GUTMAN Business Center, USA, 18-23.

Search via ReFindit

Oxford Analytica. 2015. Networked Goverment The Transition to Citizen Centricity. A Report in Collaboration with the Government Summit. Retrieved from

Search via ReFindit

Porter, M. E. 1990. The Competitive Advantage of Nations. London, UK: Macmillan.

Search via ReFindit

Prodani, R.; Çeliku, B.; Pema, E.; & Kotori, M. 2012. Assessment of Networked Businees. Case study: Korça city. Proceedings book of the CONFERENCE III “Information systems and technology Innovation their application in Economy” Faculty of Economy, University of Tirana, 112-119.

Search via ReFindit

Sauer, C. 1993. Why Information Systems Fail: A case Study Approach. Henley-on-Thames, UK: Alfred Waller Ltd.

Search via ReFindit

United Nations. 2008. The Global Information Society: A Statistical View. Retrıeved from

Search via ReFindit

Waksberg-Guerrini, A.; & Aibar, E. 2007. Towards a network government? A critical analysis of current assessment methods for e-government. International Conference on Electronic Government, EGOV 2007: Electronic Government: 330-341.

Search via ReFindit