Received: 2024-09-15  |  Accepted: 2025-02-18  |  Published: 2025-03-30

Title

Human resource strategy and innovation capability of service companies


Abstract

It is widely acknowledged that human resource management can build a dedicated and engaged workforce, which contributes to a strong corporate performance; However, researchers are only beginning to explore the role of Human Resource (HR) strategy in fostering organisational innovation, while its impacts on service companies' effectiveness and efficiency still hold untapped potential for sustainable and socially responsible development of innovative services and call for a holistic approach to the HR strategy. The research question: how could human resource strategies orient stakeholders' performance to sustainable competitive advantages of service companies? The pursuit of new business opportunities is essential for sustainable growth: innovative HR strategies might provide the basis for an economy to reach a new level of technological excellence, productivity, and prosperity, while human resource management has a significant impact on employees' behaviour, attitudes, and the overall corporate performance. This study aims to explore and deepen the theoretical, methodological, and empirical knowledge on the interaction between organisational culture and human resource practices to foster innovation and contributes with the enhanced organisational innovation capability. The semi-structured interviews with human resource experts of service companies led to pertinent implications for human resource strategy enhancement.


Keywords

human resource strategies, innovation system, sustainability, service companies, effectiveness, efficiency


JEL classifications

M14 , M15 , Q15 , Q55 , O32


URI

http://jssidoi.org/ird/article/190


DOI


Pages

131-143


Funding


This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License

Authors

Laužikas, Mindaugas
Vilnius University Business School, Vilnius, Lithuania https://www.vm.vu.lt
Global Innovation Learning Ecosystem (GILE) Experts Ltd., Paola, Malta
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Miliūtė, Aistė
Vilnius University Business School, Vilnius, Lithuania https://www.vm.vu.lt
JSC Akvavita, Viečiūnai, Lithuania https://akvavita.lt
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Rudžionytė, Martyna
Vilnius University Business School, Vilnius, Lithuania https://www.vm.vu.lt
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Stasilo, Mirena
Vilnius University Business School, Vilnius, Lithuania https://www.vm.vu.lt
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Journal title

Insights into Regional Development

Volume

7


Number

1


Issue date

March 2025


Issue DOI


ISSN

ISSN 2345-0282 (online)


Publisher

VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania

Cited

Google Scholar

Article views & downloads

HTML views: 508  |  PDF downloads: 144

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