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Source: Journal Citation ReportsTM from ClarivateTM 2022

Entrepreneurship and Sustainability Issues Open access
Journal Impact FactorTM (2022) 1.7
Journal Citation IndicatorTM (2022) 0.42
Received: 2021-03-15  |  Accepted: 2021-06-22  |  Published: 2021-09-30

Title

Innovative approaches in management: a key factor for the quality of health services


Abstract

The aim of the study is to examine whether the use of innovative approaches in management of health care facilities is related to a higher overall rating of these facilities and whether this connection is supported by information sharing and the climate in the organization, expressed by soft management tools. The Baron and Kenny's mediator model was used for testing the correlations and the Sobel test for determining the mediator effect. A series of regression analysis were used to identify the proposed hypotheses. Incomplete mediation was found with a 57% share of the total effect in the form of a direct effect and a 47% share of the total effect in the form of an indirect effect. Both effects have been shown to be significant. The overall rating of a device can be influenced by innovative management approaches and amplify its effect through information sharing. The climate in the organization did not prove significant in our study. From the innovative approaches, most contribution to the overall rating of hospitals provided its innovations in strategic management and planning, where the coefficient of increase in evaluation was the highest in the unit change of both items. Innovative approaches in management, information sharing and also climate support in organizations are more significantly implemented in hospitals - joint stock companies, belonging to the network of hospitals, which strives within this network for efficient and effective implementation of management tools.


Keywords

innovative management, management, healthcare, quality of health services


JEL classifications

I10 , I15 , M20


URI

http://jssidoi.org/jesi/article/869


DOI


Pages

268-286


Funding

The research was supported by the Scientific Grant Agency of the Ministry of Education of the Slovak Republic and the Slovak Academy of Sciences VEGA Project No. 1/0017/20: Changes in the implementation of management functions in the context of the fourth industrial revolution and adaptation processes in business in Slovakia and also VEGA Project No. 1/0328/21: Post – pandemic enterprise management: identifying temporary and sustainable changes in sequential and parallel management functions in the context of the COVID-19 pandemic.

This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License

Authors

Jankelová, Nadežda
University of Economics in Bratislava, Bratislava, Slovakia https://euba.sk
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Joniaková, Zuzana
University of Economics in Bratislava, Bratislava, Slovakia https://euba.sk
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Puhovichová, Diana
University of Economics in Bratislava, Bratislava, Slovakia https://euba.sk
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Journal title

Entrepreneurship and Sustainability Issues

Volume

9


Number

1


Issue date

September 2021


Issue DOI


ISSN

ISSN 2345-0282 (online)


Publisher

VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania

Cited

Google Scholar

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References