Received: 2020-01-18  |  Accepted: 2020-06-30  |  Published: 2020-09-30

Title

The value of training and loyalty. A comparative analysis


Abstract

In the expansion phase of a business cycle, loyalty is very important for the fluent functioning of companies. One of the tools that increases it is training, but not all training ha s a positive influence. Training can strengthen loyalty and thereby build human capital. There is very little research on the relationship between the quality of training and the level of employee loyalty. The main aim of this paper is to analyse the impact of the value of training on the loyalty of employees and to compare results taken from Poland and Russia. The following tests were used to study these relationships: exploratory factor analysis (EFA), the Kolmogorov Smirnov test, the Mann Whitney U test, the Kruskal Wallis test, Cronbach’s alpha, the Kaiser Mayer Olkin test and Bartlett`s test, as well as regression. An empirical survey was conducted both in Poland and Russia on a sample of more than 2200 bank employees. After analyzing the research, one can state that from an employee’s perspective, the value of training initiatives influence affective commitment and loyalty in general (especially in Poland). Paying closer attention to this aspect of business could bring specific benefits to an organisation by increasing employee involvement in the structure. Employees indicated that the value of training initiatives influence affective commitment more strongly than factors such as the country in which they work and their position. However, training initiatives are less important with regards to calculative loyalty. The percentage of skills learned during training have a low correlation with loyalty, affective commitment and calculative loyalty. It should also be remembered that employee loyalty testing should be included in the solutions used in managing human capital in an organization.


Keywords

lifelong learning, employee retention tool, management, training, human capital, e-learning, banks


JEL classifications

D83 , M53 , J24 , G21


URI

http://jssidoi.org/jesi/article/651


DOI


Pages

762-779


Funding

The study was sponsored by the Russian Foundation for Basic Research under the project: "Modelling and measurement of human capital and its forms in the context of economy digitalization: resources, flows, institutions”, No. 19-29-07131. Tyumen State University.

This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License

Authors

Kaźmierczyk, Jerzy
Poznań University of Economics and Business, Poznań, Poland http://ue.poznan.pl
Articles by this author in: CrossRef |  Google Scholar

Romashkina, Gulnara Fatykhovna
Tyumen State University, Tyumen, Russian Federation https://www.utmn.ru
Articles by this author in: CrossRef |  Google Scholar

Wyrwa, Joanna
University of Zielona Góra, Zielona Góra, Poland https://www.uz.zgora.pl
Articles by this author in: CrossRef |  Google Scholar

Journal title

Entrepreneurship and Sustainability Issues

Volume

8


Number

1


Issue date

September 2020


Issue DOI


ISSN

ISSN 2345-0282 (online)


Publisher

VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania

Cited

Google Scholar

Article views & downloads

HTML views: 865  |  PDF downloads: 482

References