Received: 2020-02-18  |  Accepted: 2020-06-30  |  Published: 2020-09-30

Title

Causes of employee fluctuation and the need for stabilization in Slovak hotels


Abstract

The issue of fluctuation and personnel stabilization is a subject of discussion and study by several domestic and foreign authors. A typical situation in the Slovak labour market is a combination of factors for increasing demand for labour and a lack of qualified employees forcing hotel managers to internally change the perception of employees in terms of stability. The aim of the paper is to specify the causes of fluctuation and propose options for stabilizing the rate of turnover in the hospitality industry. A prerequisite for meeting the stated goal is to conduct a sociological inquiry in selected chains and independent hotels in Slovakia. This was achieved through a survey of hotels in 2018 highlighting the respondents' views on solving the challenges caused by increased fluctuation and the need for stability. The results identify the main reasons for employment turnover and helped formulate general conclusions and recommendations for the improvement of employee turnover.


Keywords

retention, turnover, hotel, establishing employment, hospitality industry


JEL classifications

J63 , M54


URI

http://jssidoi.org/jesi/article/623


DOI


Pages

332-346


Funding

This research was supported by the project, which has received funding from project VEGA No. 1/0116/18 Convergence and divergence in international human resources management.

This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License

Authors

Vetráková, Milota
Matej Bel University, Banská Bystrica, Slovakia https://www.umb.sk
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Kubaľa, Jaroslav
Hotel FIS Jasná, Demänovská Dolina, Slovakia https://www.fisjasna.sk
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Cole, David Austin
Matej Bel University, Banská Bystrica, Slovakia https://www.umb.sk
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Pompurová, Kristína
Matej Bel University, Banská Bystrica, Slovakia https://www.umb.sk
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Journal title

Entrepreneurship and Sustainability Issues

Volume

8


Number

1


Issue date

September 2020


Issue DOI


ISSN

ISSN 2345-0282 (online)


Publisher

VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania

Cited

Google Scholar

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References