Received: 2019-03-17  |  Accepted: 2020-02-10  |  Published: 2020-06-30

Title

Empowerment, HRM practices and organizational performance: a case study of Jordanian commercial banks


Abstract

This study aimed to identify the role of empowerment and Human Resource Management (HRM) practices on Organizational Performance (OP) amongst 13 Jordanian commercial banks. The research adopted a descriptive and analytical approach to highlight the concepts of the study, and analyzed and extracted the results through a random sample of 180 managers and vice-managers. To achieve the objectives of the study a questionnaire was developed to gather the optimum information from the study sample, and based on that, the data was collected, analyzed and tested and the hypotheses were selected by using the smart PLS. The response rate was 74 percent. The results indicated that of all independent variables assessed, empowerment and HRM practices, have positive and significant influence on OP.


Keywords

empowerment, HRM practices, New Public Management, organizational performance, Jordanian banks


JEL classifications

O32


URI

http://jssidoi.org/jesi/article/567


DOI


Pages

2991-3000


Funding


This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License

Authors

Alkhazali, Zeyad
Al-Ahliyya Amman University, Amman, Jordan https://www.ammanu.edu.jo
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Abu-Rumman, Ayman
Al-Ahliyya Amman University, Amman, Jordan https://www.ammanu.edu.jo
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Khdour, Naser
Al-Ahliyya Amman University, Amman, Jordan https://www.ammanu.edu.jo
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Al-Daoud, Khaleel
Al-Ahliyya Amman University, Amman, Jordan https://www.ammanu.edu.jo
Articles by this author in: CrossRef |  Google Scholar

Journal title

Entrepreneurship and Sustainability Issues

Volume

7


Number

4


Issue date

June 2020


Issue DOI


ISSN

ISSN 2345-0282 (online)


Publisher

VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania

Cited

Google Scholar

Article views & downloads

HTML views: 1021  |  PDF downloads: 553

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