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JCR Category: Business in ESCI edition

Entrepreneurship and Sustainability Issues Open access
Journal Impact FactorTM (2025) 1.5 Q3
Journal Citation IndicatorTM (2025) 0.25 Q4
Received: 2025-09-15  |  Accepted: 2026-01-20  |  Published: 2026-03-30

Title

Navigating technology adoption in small businesses operating in a South African township


Abstract

The integration of Information and Communications Technology has become essential for business operations globally, including small businesses in South African townships. The rapid technological advancements and the impact of the COVID-19 pandemic have accelerated the need for digital integration. This study employs a qualitative methodology, analysing thirty academic publications post-COVID-19, to explore the use of technology in township small businesses. While technology adoption has been linked to business success, its utilisation in township businesses remains partial due to various challenges such as digital illiteracy, infrastructural constraints, and a lack of clear policies. The study highlights the benefits of technology integration and calls for future research to identify optimal technological solutions for small businesses in townships. It also emphasises the need for targeted support, including policy frameworks, training programmes, and infrastructural improvements, to enhance digital adoption in these environments.


Keywords

small businesses, technology adoption, township economy


JEL classifications

O31 , O33


URI

http://jssidoi.org/jesi/article/1407


DOI


Pages

299-311


Funding


This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License

Authors

Gavaza, Bramwell Kundishora
Walter Sisulu University, Butterworth, South Africa https://www.wsu.ac.za
Articles by this author in: CrossRef |  Google Scholar

Murire, Obrain Tinashe
Walter Sisulu University, Butterworth, South Africa https://www.wsu.ac.za
Articles by this author in: CrossRef |  Google Scholar

Journal title

Entrepreneurship and Sustainability Issues

Volume

13


Number

3


Issue date

March 2026


Issue DOI


ISSN

ISSN 2345-0282 (online)


Publisher

VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania

Cited

Google Scholar

Article views & downloads

HTML views: 708  |  PDF downloads: 697

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