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Entrepreneurship and Sustainability Issues Open access
Journal Impact FactorTM (2025) 1.5 Q3
Journal Citation IndicatorTM (2025) 0.25 Q4
Received: 2025-05-12  |  Accepted: 2025-08-25  |  Published: 2025-12-30

Title

Management of science and technology parks in Poland


Abstract

The aim of the article is to present the specific nature of managing Science and Technology Parks (Parks, STPs) in Poland in the context of using the Business Process Management (BPM) concept there and to identify key organizational factors that facilitate or impede the implementation and development of BPM in these entities. A quantitative research approach was used, employing a structured questionnaire based on the tool presented in the PRI method, adapted to the specific context of Polish STPs. Data were collected from 56 respondents across 28 Parks. Statistical analyses, including Pearson’s correlation, were applied to examine the relationships between the advancement of using BPM (i.e. process maturity) and selected organizational characteristics. The results show that most STPs are positioned at intermediate process maturity levels (levels 2 and 4), while only a small proportion reach the highest, 5th level. A significant positive correlation was found between the number of tenant enterprises and process maturity, indicating that organizational complexity drives the need for formalized processes. Other variables, such as year of establishment and employee count, showed no significant effects. The findings provide managers of STPs with actionable insights, including the importance of using maturity models for self-assessment, investing in ICT systems to support BPM and strengthening HR strategies, particularly to equip employees with competencies needed in dynamic and flexible organizational settings. This research contributes to the relatively scarce literature on BPM in STPs, particularly within the Central and Eastern European context. It offers novel empirical evidence on the factors influencing process maturity and delivers practical recommendations for managers and policymakers aiming to enhance process-based management in innovation-driven organizations.


Keywords

Business Process Management, process maturity, Science and Technology Park, STPs’ characteristics, managing STPs


JEL classifications

H54 , L26 , L38 , M13


URI

http://jssidoi.org/jesi/article/1357


DOI


Pages

10-23


Funding

This research was funded by the Faculty of Economic Sciences of the University of Warmia and Mazury in Olsztyn, Poland.

This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License

Authors

Raczyńska, Magdalena
University of Warmia and Mazury in Olsztyn, Olsztyn, Poland http://www.uwm.edu.pl
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Krukowski, Krzysztof
University of Warmia and Mazury in Olsztyn, Olsztyn, Poland http://www.uwm.edu.pl
Articles by this author in: CrossRef |  Google Scholar

Sobol, Dorota
University of Warmia and Mazury in Olsztyn, Olsztyn, Poland http://www.uwm.edu.pl
Articles by this author in: CrossRef |  Google Scholar

Lizińska, Wiesława
University of Warmia and Mazury in Olsztyn, Olsztyn, Poland http://www.uwm.edu.pl
Articles by this author in: CrossRef |  Google Scholar

Journal title

Entrepreneurship and Sustainability Issues

Volume

13


Number

2


Issue date

December 2025


Issue DOI


ISSN

ISSN 2345-0282 (online)


Publisher

VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania

Cited

Google Scholar

Article views & downloads

HTML views: 931  |  PDF downloads: 724

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