Received:
2024-12-15 | Accepted:
2025-04-15 | Published:
2025-06-30
Title
Study of the effects of Business Information Systems on the prevention of corruption in the public administration in Bulgarian conditions
Abstract
Modern business management entirely relies on the use of information technologies, covering all important aspects of business life. At the same time, introducing new ICT solutions in public administration remains in the shadow of business organizations – insufficiently studied from one side and from the other – with various and complex limitations such as financial, expert, lack of sufficient strategic planning, etc. In all cases, however, the use of information systems can improve the overall transparency of the administration, including by reducing the possibilities for subjective judgment on the part of the relevant employee. The main goal of this article is to study the effect that the use of business information systems will have in the fight against corruption in the public sector in the Bulgarian context. For this purpose, we conducted study, covering 73 public organizations (public enterprises and public administration) operating at the national and local level in Bulgaria. The survey was conducted in the period May-September 2024. The idea is to assess how employees in public organizations perceive the effects of using information systems in terms of the transparency of work processes, responsibilities, control over activities, the curbing of corruption and unfair practices, and the intention to use the system. Our findings based on the correlation analysis of the opinion of employees, indicate that the implementation and use of information systems in public organizations, on the one hand, increase the transparency of work processes, the distribution of responsibilities and the control of activities, and on the other hand limits the corruption and unfair practices. All this affects the intention of employees to use information systems in their work.
Keywords
business information systems, corruption, public sector, administration, transparency and accountability
JEL classifications
H70
, M15
, O38
URI
http://jssidoi.org/jesi/article/1313
DOI
Pages
261-275
Funding
The research presented in this publication was funded by the Research and Development sector of the Technical University of Sofia, project “Effective models of implementation of business information systems in the public sector”, contract № 241ПР0018-15.
This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License
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