ESC
Web of Science
Entrepreneurship and Sustainability Issues Open Access Q1
Scopus - coverage starting with 2017 material
Received: 2018-03-15  |  Accepted: 2018-07-10  |  Published: 2018-09-30

Title

Quality management system for improvement of quality and efficiency of food production: case of dairy products enterprise


Abstract

On the basis of the conducted researches the strategic directions of development of the enterprise are scientifically based. The conceptual principles of creation and functioning of processes at Fudmaster Company JSC are formulated and the structural model of network of processes is created. The functional model and the mechanism of creation of process including its identification, formation, management and improvement are developed. The possibility of use of scientific methodology of FMEA analysis in technology of preparation of production "Kefir from Fudmaster" is shown. On the basis of the offered scientific and methodical approach the process of the production of fermented milk product "Kefir from Fudmaster" is structured. The standard of the organization for formation of processes of dairy production is developed and evidence-based.


Keywords

quality management system, process, process approach, milk and dairy products, verification, measuring tools, monitoring, controlling


JEL classifications

L15 , L23 , L66 , M11 , Q01 , Q13 , Q18


URI

http://jssidoi.org/jesi/article/221


DOI


Pages

289-310


Funding

This research was supported by the project, which has received funding from the Ministry of Education and Science of the Republic of Kazakhstan, the Grant of a Scientific Project on the theme "Monitoring and optimization of food safety based on innovative nanotechnologies" (2015-2017, state registration number is 0115RK01777)

This is an open access issue and all published articles are licensed under a
Creative Commons Attribution 4.0 International License

Authors

Akhmetova, Saule Ospandiyarovna
Almaty Technological University, Almaty, Kazakhstan https://atu.kz
Articles by this author in: CrossRef |  Google Scholar

Suleimenova, Mariya Shayahmetovna
Almaty Technological University, Almaty, Kazakhstan https://atu.kz
Articles by this author in: CrossRef |  Google Scholar

Journal title

Entrepreneurship and Sustainability Issues

Volume

6


Number

1


Issue date

September 2018


Issue DOI


ISSN

ISSN 2345-0282 (online)


Publisher

VšĮ Entrepreneurship and Sustainability Center, Vilnius, Lithuania

Cited

Google Scholar

Article views & downloads

HTML views: 382  |  PDF downloads: 231

References


Akhmetova S.O., Aliyeva G.B. (2013). Improvement of quality management system of the Fudmaster LLP company. Proceedings of Intern. Scient. and Pract. Conf. "Processing and Quality Management of Agricultural Production": - Minsk, BGATU, p. 212-216.

Search via ReFindit


Akhmetova S.O., Kulazhanova A.M. (2013). The mechanism of improvement of the management system of business processes at the Becker and K LLP enterprise, Journal of ATU, Almaty, No. 1, p. 33-41. elibrary.ru/contents.asp?issueid=1358039

Search via ReFindit


Akhmetova S.О., Fuschi D.L. & Vasiliūnaitė R. (2017). Towards food safety: quality management peculiarities. Journal of Security and Sustainability Issues, 6(3). Available at: https://doi.org/10.9770/jssi.2017.6.3(15)

Search via ReFindit


Aksenov N.M. (2005). Positive moments of process approach, Director, No. 1, p. 13-17. http://vestnik.osu.ru/2011_13/39.pdf

Search via ReFindit


Analysis of types and consequences of refusals. FMEA (2003). Under edition. М: Priority. 74 p.

Search via ReFindit


Antony, J. and Preece, D. (2002). Understanding, Managing and Implementing Quality, Routledge, London. https://www.taylorfrancis.com/books/9780203464083

Search via ReFindit


Avstriyevsky A.N., Kantare V.M., Surkov I.V. (2007). Quality management at the enterprises for food and processing industry. Novosibirsk: Sib. Univ. publ. house. 268 pages. https://www.twirpx.com/file/1710186/

Search via ReFindit


Barth T.V. (2007). Quality management. M.: MIENP. 235 p. https://www.twirpx.com/file/422382/

Search via ReFindit


Belobragin V.Ya. (2003). Quality: lessons of the past and present. M.: ASMS. - 273 p.

Search via ReFindit


Bettina, Warzecha, (2017). Problem with Quality Management Process orientation, controllability and zero-defect processes as modern myths. Walsrode. ISBN 9783981863833. OCLC 992993108. https://www.amazon.com

Search via ReFindit


Bojkovska K., Tomovska J., Mohammad Ali Shariati (2014). Conteporary Quality Management System Elements in the Food Industry, VestnikOrelGAU, 6(51), p. 48-50.

Search via ReFindit


Costa A.I.A., Dekker M., Jongen W.M.F. (2001). Quality function deployment in the food industry: a review, Trends in Food Science and Technology, 11, 306-314 pp. http://icm.clsbe.lisboa.ucp.pt/docentes/url/anacosta/artigo/Costaetal_TFST2001_QFDReview.pdf

Search via ReFindit


Evans James R. (2007). Quality management: manual, M.: UNITY-DANA. 671 p. https://www.twirpx.com/file/969796/

Search via ReFindit


George Alukal, Anthony Manos (2006). Lean Kaizen. A Simplified Approach to Process Improvements. 192 p. https://www.amazon.com

Search via ReFindit


Gerasimov B.N. (2005). Instruments of quality management. Manual. M.: STU. 32 p. https://www.twirpx.com/file/532211/

Search via ReFindit


Gerasimova G.E. (2002). Statistical management of technological process. M.: NTK Track. 232 p.

Search via ReFindit


Godlevsky V.E., Dmitriyev A.Ya., Izyumenko G.N., Litvinov A.V., Yunak G.L. (2002). Application of a method of the analysis of types, cauces and consequences of potential discrepancies (FMEA) at various stages of life cycle of production /Under V.Ya. Kokotov's edition. Samara: GP Prospect. 160 p. magisterjournal.ru/docs/VM56_4.pdf

Search via ReFindit


Goryacheva E.D., Maximova N.V. (2008). Management of food creation process on the basis of the theory of structuring functions of quality // the Collection of the reports of the VI scientific and technical conference with the international participation "Highly effective food technologies, methods and means of their realization: effective use of resources of branch" (Moscow) – M.: MGUPP. – p. 265-266. http://tekhnosfera.com/

Search via ReFindit


H. L. M. Lelieveld, John Holah, David Napper (2014). Hygiene in Food Processing: Principles and Practice, Edition 2. Elsevier, 640 p. https://www.elsevier.com

Search via ReFindit


H. L. M. Lelieveld, John Holah, Domagoj Gabric (2016).Handbook of Hygiene Control in the Food Industry, Edition 2. Woodhead Publishing. 756 p. https://www.elsevier.com

Search via ReFindit


Hoyle, David (2007). Quality Management Essentials, Oxford, United Kingdom: Butterworth-Heinemann, p. 200, ISBN 9780750667869, OCLC 72868446, retrieved 2013-10-19. http://www.foodmaster.kz/ https://trove.nla.gov.au/version/31318851

Search via ReFindit


Isaev S.V. (2006). Introduction of techniques of statistical processes management and analysis of measuring systems, Methods of quality management No. 9, p. 39-41. http://www.icgrp.ru/docs/list/article/?action=showproduct&id=8

Search via ReFindit


ISO 9001:2015 for Small Enterprises: What to do. Advice from ISO/TC 176. (2018). 188 p. Item Number: T1148E https://www.iso.org/iso/

Search via ReFindit


Ivanov V. A., Shilov V.M., Oborin A.V. (2004). Continuous improvement and its place in QMS of the organization, Quality Management Methods No. 4, p. 41-45. http://www.dissercat.com

Search via ReFindit


Kondo Iosio (2002). Quality management in scales of the company: formation and stages of development: translation from English. Nizhny Novgorod: SMTs "priority". 252 p. deming.ru/Books/UpravKach.htm

Search via ReFindit


Kondrikov V.A., Plotnikov N.V. (2006). Effectiveness and efficiency of QMS of the enterprise, Quality Management Methods No. 10, p. 27-31. https://cyberleninka.ru/

Search via ReFindit


Kuzmin A.M. (2006). Seven instruments of quality management, Quality Management Methods No. 5, p. 21-22. https://www.twirpx.com/files/business/periodic/mmk/metody_menedzhmenta_kachestva_200/

Search via ReFindit


Lafta J.K. (2007). Efficiency of management of the organization. Manual. M.: Russian business literature. 237 p. https://www.twirpx.com/file/549019/

Search via ReFindit


Matison V. A., Tikhomirov I.A. (2007). Monitoring of overall effectiveness of the equipment, Food Industry No. 2, p. 40-42. https://lib.esstu.ru/cgi-bin/irbis64r_12/

Search via ReFindit


Maximova N.V. (2009). Improvement of food enterprise’s quality management systems on the basis of analysis and improvement, Food Industry No. 4, p. 56-61. www.dissercat.com

Search via ReFindit


Oschman J.J. (2017). The Role of Strategic Planning in Implementing a Total Quality Management Framework: An Empirical View. Quality Management Journal, 24(2), pp.41–53. Available at: https://doi.org/10.1080/10686967.2017.11918508

Search via ReFindit


Ponomarev S.V., Mironov S.V. (2007). Formation and assessment of indicators of effectiveness and efficiency of QMS processes, Standards and Quality No. 8, p. 70-72.

Search via ReFindit


Quality manual. "Fudmaster Company" JSC. (2016), p. 7-16. http://www.foodmaster.kz/release/

Search via ReFindit


Repin V.V., Eliferov V.G. (2006). Process approach to management. Modeling of business processes. M.: RIA "Standards and quality". 404 p. https://www.twirpx.com/file/100807/

Search via ReFindit


Rodionova Yu.A. (2013). Organization of assessment and monitoring of a quality management system of the enterprise. Abstract of the dissertation, St. Petersburg. 18 p.

Search via ReFindit


Rozhkov N.N. (2005). Statistical methods of quality control: manual. St. Petersburg: IPTsSPGUTD. 145 p. https://www.kpfu.ru

Search via ReFindit


Rozno M.I. (2008). Once again about statistical control and quality control of production in general, Quality Management Methods No. 7, p. 50-53. http://ria-stk.ru/mmq/adetail.php?ID=9055

Search via ReFindit


Salimova T.A. (2008). Quality management: the textbook - the 2nd ed. Ster. M.: Omega-L. 414 p. https://www.twirpx.com/file/869689/

Search via ReFindit


SanPiN No. 611 8/6/2010 Health Regulations and Norms "Hygienic requirements for food products". https://online.zakon.kz/Document/?doc_id=1043552

Search via ReFindit


Schuster M.M. (2006). Process approach as craft, Quality Management Methods No. 7, with. 15-19. http://quality.eup.ru/DOCUM4/remeslo.htm

Search via ReFindit


Shadrin A.D. (2006). Quality management from bases to practice. M.: NTK Track. 360 p. http://trim.ru/sites/default/files/files/pdf/quality_management_project.pdf

Search via ReFindit


Sharipov S.V. (2004). Quality management system: developed and deploym. on the basis of International ISO 9001:2000 standard / S.V. Sharipov, Yu.V. Tolstova. — SPb.: Peter; Peter Print. – 189 p. https://updoc.site/download/librarypsukz_pdf

Search via ReFindit


Shichkov N.A. (2005). How to measure characteristics of processes of QMS //Quality Management Methods. No. 2, p. 14-17.

Search via ReFindit


ST RK 1732-2007 – Milk and Dairy Products. Organoleptic method of determination of indicators of quality. ST RK 1733-2015 Milk and Dairy Products. General specifications. https://online.zakon.kz/document/?doc_id=32459980 ST RK 1734-2007 Milk and Dairy Products. Acceptance procedures and test methods.https://online.zakon.kz/document/?doc_id=31683701 ST RK ISO 10001-2009 Quality management. Satisfaction of the consumer. https://online.zakon.kz/Document/?doc_id=31426233 https://online.zakon.kz/document/?doc_id=31070321

Search via ReFindit


ST RK ISO 19011-2013 (IDT, ISO 19011:2011) Guidelines for auditing management systems. https://www.belstu.by/Portals/0/userfiles/125/GOST-ISO-19011-2013.docx

Search via ReFindit


ST RK ISO 9000:2016: Quality management systems - Fundamentals and vocabulary. https://www.iso.org/standard/45481.html

Search via ReFindit


ST RK ISO 9004-2010 (IDT, ISO 9004-2009) Managing for the sustained success of an organization. A quality management approach. https://online.zakon.kz/document/?doc_id=31306691#pos=0;0

Search via ReFindit


ST RK ИСО 9001-2016 Quality management systems - Requirements. Technical Regulations of the Customs Union 021/2011 About safety of food products. webportalsrv.gost.ru/portal/GostNews.nsf/.../$FILE/TR_TS_021-2011_text.pdf https://www.iso.org/standard/45481.html

Search via ReFindit


Tereshchenko N.V., Yashin H.C. (2006). Model of complex assessment of effectiveness of QMS, Quality Management Methods No. 4, p. 12-17.

Search via ReFindit


Tvaronavičienė, M., Tarkhanova, E., & Durglishvili, N. (2018). Sustainable economic growth and innovative development of educational systems. Journal of International Studies Vol. 11 No. 1, p. 236-244. https://doi.org/10.14254/2071-8330.2018/11-1/19

Search via ReFindit


Vasilyeva L.N., Muravyeva E.A. (2005). Methods of management of innovative activity. M.:KNShchRUS. 130 pp. http://estud.ru/litra157/

Search via ReFindit


Yefimov V.V. (2009). Means and methods of quality management: manual. M.: KNORUS. 232 p. http://www.docplayer.ru/56430230

Search via ReFindit